The Training Content with an enhancement to the CRM consultants gives an edge.
The path will teach you fundamentals of the 2007 release of the SAP Customer Relationship Management (SAP CRM) application.
Niche skills with this comprehensive understanding of SAP CRM, you'll be able to work within a team to apply your knowledge to your company's SAP CRM implementation.
Email Integration
- About email integration with SAP CRM system
- Microsoft Exchange User setup for email integration
- SAP Connect settings in SAP SYSTEM
- Agent Inbox settings for Incoming email Handling
Groupware Integration
- Business Requirement
- Understanding
- Prerequisite
- Approvals
SMS Integration
- Case Study
- Config
- ABAP Code
SOA
- Architecture
- Concept
- Overview
- Config
WEB UI 2007
- Architecture
- Overview
